NetDocuments – Matt Duncan – CEO
The feedback below (from Shulmans) about Margaret won’t surprise any of you, but it’s a great reminder of how fortunate we are to have someone like Margaret on the NetDocuments team.
Shulmans – Jane Kiernan-Firth - Learning & Development Manager
Margaret came on site to Shulmans and I thought it would be appropriate to pass on some feedback. The purpose of this was to develop my knowledge of the product (I am the learning and development advisor), and support our helpdesk colleagues with some of the queries they have and also develop their knowledge of the product as well.
Margaret’s knowledge and approach is second to none, she works hard to understand the needs of our business and suggest useful ways of working (she feels almost like a temporary member of the team). The support she gave to our helpdesk colleagues and to me is vital. We look forward to working with her, and her ongoing work with our helpdesk ensure that we receive the support we require.
Margaret is an invaluable ambassador for NetDocuments, fostering confidence in your product and supporting your customers to use it to its full potential.
We look forward to working with her again in the future.
NetDocuments – Mike Sanders – Senior Solutions Expert
I have had the privilege of being associated with Margaret on a professional level for many years. During that time, I have seen nothing but excellent quality and a very skillful ability to communicate. Her skills in a classroom are second to none, and she continues to effectively instruct even the most difficult of people. I am honoured to be associated with her and always look forward to the next time we work together.
Farrer & Co – Neil Davison – IT Director
Margaret worked on site at Farrers and assisted with training and floor walking support when the Firm moved to NetDocuments. She engaged well with our in-house trainers and with our end-users and her training sessions were always conducted in a professional manner.
Margaret is a pleasure to deal with and we have re-engaged her when we had further training needs. I would not hesitate to recommend her to any NetDocuments clients who require a professional, approachabe and friendly training support resource.
Ploum Lodder Princen – Ewa Krysmann - IT Director
Margaret and her colleague implemented and trained on NetDocuments at Ploum Lodder Princen in 2014 and since then, we have welcomed Margaret back a number of times for further training sessions.
When we first moved to NetDocuments, the Firms’ preference for training was to run theatre style sessions, followed by floorwalking. This was excellently delivered via PowerPoint to our users and Margaret’s explanations of how the product could best work for our Lawyers and staff was delivered in an easy to understand manner. Margaret’s approach has always been adaptable, spending extra time with those that need it – and she even produced ad-hoc documentation to suit our needs. Our users now look forward to her visits.
I would throughly recommend Margaret to other firms looking for a professional and approachable delivery of training and support, along with a sense of humour.
Norton Rose Fulbright – Lisa Xavier – IT Training Manager
I have worked with Margaret on a number of IT projects and rollouts over the past 30 years, most recently at Norton Rose Fulbright. I have always found her to be professional, approachable, proactive and a great team player.
At one point she was a permanent member of the Norton Rose Fulbright IT Training team and left to set up her own training business. She is now our Contract trainer of choice, and we have welcomed her back to Norton Rose Fulbright five times to work on various projects . She is adaptable – particularly to new technologies, dependable, reliable, very use to working on her own initiative and is also a pleasure to work with.
Norton Rose Fulbright – Global Director of Corporate Communications and Marketing
Great training style. No messing around – love it!
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